Outbound Call Center Representative

NM&C is always looking for talented people to join the team. We realize that productive people are always a good addition to our organization. If you have experience in commercial Facility Maintenance and/or General Construction and the passion to work with some of the largest companies in the world, join in!

The outbound call center rep. sources subcontractors, vendor and suppliers for building maintenance service calls and enters in documentation received. The ideal candidate should be professional and have the ability to manage multiple calls and emails.

Department: Administration

Project Location(s): Boynton Beach, FL

Compensation: $16.00 / Hour

Responsibilities

Inbound / outbound phone calls / e-mails to and from vendors

Schedule customer service requests with vendors

Reschedule incomplete repairs.
Schedule appointments / service requests with customer.
Data entry of various documentation

Skills/Experience

High School Diploma, GED, or equivalent
A sense of urgency and ability to meet deadlines and goals.
Strong written and verbal communication
Strong organizational and time management skills
Strong data entry skills with high attention to details
Self-motivated and comfortable working alone and as a team
Thrives in a fast-paced environment.
Computer skills – Microsoft Office

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Have a project in mind?

Simply complete a few simple questions and NM&C will provide a comprehensive proposal to meet your needs.